703-430-1840 | 45720 Woodland Road Suite 100 Sterling, VA 20166
PRIVACY POLICY
This privacy policy sets out how Latino's Auto Service & Repair, Inc. uses and protects any information that you give Latino's Auto Service & Repair, Inc. when you use this website. Latino's Auto Service & Repair, Inc. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Latino's Auto Service & Repair, Inc. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1/12/2020. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.
What we collect
We may collect the following information:
- name and job title
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
- We may use the information to customize the website according to your interests.
- We may provide your information to our third party partners for marketing or promotional purposes.
- We will never sell your information.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
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Testimonials
RON, 05/17/2023
Owner Miguel of Latinos Auto is by far the most professional and accommodating mechanic that I have worked with in a very long time. I have worked with quite a few mechanics and car professionals during my time and Miguel is at the top of my list. Please allow me to explain. My 2016 Ford Expedition needed a complete engine replacement, but the challenge was that I had a warranty through Car Shield. If you ever had an auto warranty through a 3rd party then you will understand that nothing is easy and Car Shield is NOT an easy company to deal with. Matter of fact, I had taken my truck to two dealership and another garage and all three gave up dealing with Car Shield. One garage said they will not conduct work on any vehicles covered by Car Shield. I had the reached the end of my patience with Car Shield and was ready to just sell my truck to a junk yard when I saw a bright yellow and red sign LATINO AUTO on the street just down from another garage that gave up on me and Car Shield. From personal experience, i always find Latinos to be some of the hardest working people on the planet doing jobs that no one else wants to do so I figured that a place bearing the name LATINO Auto must be good. Upon meeting Miguel, it was evident that he was willing to work with me and most importantly with Car Shield. From when I first dropped off the vehicle to when it was finished took about 35 days...most of that time spent dealing and working with Car Shield. Every step of the way, Car Shield needed pictures, information, etc, etc..and Miguel patiently worked to send them everything they needed. It was as if Car Shield was hoping I would give up. However, I was determined to have Car Shield cover the engine replacement, but having the right mechanic was the important thing. Any other mechanic would have probably given up..but,not Miguel. Together, we both tagged team against Car Shield and after a drawn out process, Car Shield and I finally came to an agreement where about 2/3 of the cost for an engine replacement was covered by them. Once the new engine finally arrived, Miguel single handedly installed the new engine in less than 3 days. Now, my Expedition runs better than before all thanks to Miguel. If not for Miguel and his patience to deal with the many requirements by Car Shield, I would not be where I am today. I highly recommend Miguel for any and all of your automotive repairs. The fact that he was able to remove an old engine and replace it all by himself speaks to his expertise. Thank you Miguel for a job well done. Muchas Gracias my friend!. Ron P. FIE'EIKI AZ resident living in VA.