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Best Auto Repair, Sterling

45720 Woodland Road
Suite 100 Sterling, VA 20166

703-430-1840
Opening Hours
  • Mon 8:00AM - 6:00PM
  • Tue 8:00AM - 6:00PM
  • Wed 8:00AM - 6:00PM
  • Thu 8:00AM - 6:00PM
  • Fri 8:00AM - 6:00PM
  • Sat 8:00AM - 3:00PM
  • Sun Closed
CONTACT US

703-430-1840 | 45720 Woodland Road Suite 100

INSURANCE QUESTIONS

INSURANCE QUESTIONS, Sterling, VA

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 703-430-1840 or make an appointment online!

coupons

Full Synthetic Oil Change

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Starting at $75.00 plus tax

  • Jasper
  • ASE Master Technician
  • BG Products
  • Car Care Aware

Testimonials

, 01/07/2020
After calling 3 different places and being quoted very high prices I came across Latinos. They were very affordable. It's a small chop shop with no frills. However. Miguel was honest and not pushy. It is so hard to find honest, high quality, and affordable car shops in NOVA. This place has a for life customer
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